[Sylvia] looks at the data from a perspective that I didn’t think about… [Working with her] was very educational… [In terms of what created the most value for us,] the ROI (return on investment) was really impressive, and I know our stakeholder will potentially focus on it. For me, the DEI findings, the qualitative findings, were the most impactful. It always sparks an emotional thing for me because you read about how much we impacted these particular individuals. That to me just reinforces why we do what we do.

​